Insights Manager for Health Policy Communities

The Manager of Health Care Community Insights is key to our commitment to a “listen first” approach with our stakeholders and to conducting qualitative research with experts, policymakers, industry voices, and patient advocacy organizations to better understand key issues in health care policy. Acting as the connection between our communities and the Alliance you’ll create analysis and insights reports that form the backbone for program development for the Alliance.  This person will design the research, conduct interviews and produce analysis to identify insights that surface key issues in topics of health policy and tell the stories that provide actionable insights and impact our stakeholders every day. 

An ideal candidate, will have a passion for qualitative research design and implementation, a knack for surfacing key insights from interview and group findings, a history of well-planned and facilitated focus group and working group sessions, and a familiarity with health care and or policy will take charge and be excited to strengthen the research capability of the organization by meeting and exceeding the key responsibilities outlined below: 

Key Responsibilities 

Research Design 

• Work with Alliance donors and sponsors and Alliance team members to understand and develop transparent and achievable research goals and deliverables that align with program goals, such as choosing types and formats for research, recommending analysis formats (e.g. interview report, landscape analysis, stakeholder map)  

• Oversee strategies for qualitative research including identifying the best available approaches for answering the research questions, working with programming team to identify subjects, timing, formats, and content for insight development 

• Develop needed tools for fielding research in collaboration with program team, such as survey instruments, interview guides, workshop design. 

• Navigate unknowns, and incorporate flexible, practical approaches into research design. 

Conducting Research  

• Conduct opinion research and analysis with Alliance stakeholder audiences on a wide range of health policy topics, such as access to care, health care AI, health care disparities, health care delivery models, and key issues in health care policy and health care financing.  

• Incorporate best practices in opinion research, including methods, disclosure, ethics and other norms into Alliance listening and insight generating efforts. Contribute to and grow into facilitation of workshops and working groups.  

Analysis 

• Synthesize complex information into clear and actionable insights, identifying trends, patterns, and implications for policymakers and the public. 

• Write timely analyses drawn from multiple formats: in depth interviews projects, day long workshop summaries, multi-meeting working group sessions, that highlight the shared wisdom of the Alliance expert community members for both program participants and policymaker community audiences. 

Insight Generation 

• Create and incorporate a listening and analysis process into Alliance event strategy and execute by delivering readouts of findings from roundtables and workshops that deliver thoughtful feedback and salient, cross-participant insights. 

• Utilize qualitative and quantitative research methods, including surveys, interviews, focus groups, and data analysis, to generate insights into Alliance community perspectives on key topics in health policy and their educational needs. 

• Collaborate with internal teams and external partners to develop innovative approaches for generating insights and addressing knowledge gaps. 

Process Improvement 

• Own Alliance research workplans and ways of working 

• Incorporate best practices in research strategy, ethics, planning and design into Alliance programming 

Relationship Management 

• Work with program team as an ambassador for the organization in engaging with, scheduling and conducting interviews with well-established Alliance community of experts. 

• Institute knowledge management of research process and reports.  

• Cultivate trust relationships with key stakeholders like donors and funders, Congressional staff, and others via engaging them in ongoing research efforts and presenting and sharing research findings in a way that aligns with best practices in opinion research.  

• Incorporate ongoing opportunities for insight development into Alliance community management strategies, such as reviewing data and discussions, identifying areas to probe across communities to facilitate alignment and identify trends. 

Collaboration and Team Leadership 

• Collaborate with cross-functional teams within the organization, including development, operations, and program team to integrate health care community insights into organizational initiatives and educational efforts. 

• Act as the primary project manager on your projects, communicating timelines, activity, status with internal teams via Monday.com. and other stakeholders via appropriate channels. 

• In coordination with program team, ensure research achieves program objectives and budget parameters 

Qualifications: 

• 4+ years of experience in market research or consumer insights 

• Experience with Health care and health care policy preferred. 

• Experience with external client/project management 

• Strong writing and communication skills 

• Prior experience in generating quantitative and qualitative research findings through AAPOR standard methodologies 

• Independent, self-starter that can stay cool under pressure and contribute to a positive office culture. 

• Proficient in Google suite 

• Degree in Market Research preferred. 

• Experience with panel management. 

• Experience with desk research/synthesis of third-party data and other resources.  

Compensation and Benefits: 

Salary range: $75,000-$90,000 commensurate with experience. (Higher salary requirements will be considered; please include your salary requirements with your application.) Our outstanding benefits package includes: 

• Platinum-level medical, and dental and vision insurance with 80% employer-paid premium subsidy for employees and 50% subsidy for family members 

• 12 weeks of 100% paid parental leave 

• $2 for $1 retirement contribution match, up to 10% of salary, with immediate vesting 

• Company provided life and long-term disability insurance 

• Generous paid vacation, holiday, and sick leave 

• Up to $1,000 relocation assistance available to candidates moving from outside the Washington, D.C. metro area 

• Up to $1,000/year for qualifying education-related expenses, including student loan repayments 

• $100/month transit benefit and $20/month cell phone allowance 

Location and Working Arrangements 

This full-time position in downtown Washington, DC, offers hybrid and in-person work arrangements, with a minimum of two days of in-office work generally expected. Remote candidates applying from outside of the Washington, DC, area will also be considered on a case-by-case basis, with some travel expected for remote applicants. If you are applying as a remote candidate, please state so on your application.  

Equal Opportunity 

Alliance for Health Policy is an equal opportunity employer and encourages people from all backgrounds to apply, including persons with disabilities and individuals from historically marginalized identities. Alliance for Health Policy values diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills, and to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, veteran status, pregnancy or related condition, or any other basis protected by law. Alliance for Health Policy’s hiring and employment decisions are based solely on a person’s merit and qualifications.